The objective of these Terms and Conditions of Purchase is the supply by TRANSPARENT CLINIC of the products offered in its online shop, in exchange for an economic benefit.


TRANSPARENT CLINIC has as priority the satisfaction of its clients and wants to achieve it through an excellent service. Therefore, it guarantees the quality of the products delivered and the delivery of the same in the terms mentioned below.


If you need help to make the purchase online or about a product, do not hesitate to contact us through our email We will be happy to help you.

Privacy Policy

All data provided by TRANSPARENT CLINIC customers will be treated with extreme privacy and will not be provided to third parties, except when necessary for the delivery of the order.

The bank details are processed directly by Readsys, which is the provider we have chosen for the electronic payment service because it is "the fastest and safest way to pay on the Internet" or through the platform of the entity Therefore TRANSPARENT CLINIC will never see the customers' credit card information, it will simply receive the payment and the details of the order to prepare it. For more information visit or contact us at

We reserve the right to use commercial data anonymously to study purchasing habits and uses.

After-sales service

If you wish to contact our Customer Service, you can send us an email to



The products will be sold at the price indicated, being in force the one shown at the moment of the confirmation of the order by the client.


All prices include current Value Added Tax (VAT) but exclude shipping costs which will vary depending on the number of products purchased and the country of delivery.

Order Confirmation

Once the client has made the corresponding payment, an order confirmation will be sent to him/her in the form of an email.


Method of payment

Order payments can be made by bank transfer or credit and/or debit card.

Privacy and security

The card payment system, Redsys, is the most reliable, secure and fast way to make payments over the Internet. In fact, Redsys, which collects payments directly from our customers, TRANSPARENT CLINIC will not have access to their bank details.

For more information visit or contact us at

We have contracted the SSL certificate, which protects the privacy of the consumer.


We attach great attention to information related to the characteristics of the products by means of technical descriptions, list of ingredients, instructions for use and images illustrating the products. All this is done within the limits of the technique and respecting the best standards of the market.

For any doubt and/or consultation the client will be able to put in contact with us through the mail


All the contents of the TRANSPARENT CLINIC online shop, such as illustrations, texts, names, brands, images and videos, are property of TRANSPARENT CLINIC. Any misuse can be legally prosecuted.


For any consultation, claim or suggestion, the client will be able to put in contact with us through the mail