Can I make an exchange or refund?
What happens if the product is defective or does not match the purchased reference?
We will then take care of the entire process. We will pick up the products and/or will replace them by the correct ones, assuming the shipping costs associated with this return and/or exchange.
Contact our customer service team at firstname.lastname@example.org and we will detail how to make the return at no cost and in a very simple way.